UX strategy · Research · Product design

Philip Jean-Pierre

I design high-stakes digital experiences for federal, financial, and enterprise organizations — bringing together front-end craft, research rigor, systems thinking, and a healthy amount of personality.

Profile

Raised on Octavia Butler, Langston Hughes, and Jack Kirby, I bring a mix of imagination, systems thinking, and directness to the work. I like complexity, but only when it resolves into something usable.

I started in front-end design — visual design, interaction patterns, and component systems — then expanded into UX research and strategy through research-driven product design, evidence-based systems thinking, content strategy, and AI-assisted analysis and development.

Today I focus on turning ambiguous requirements into experiences that are clear, credible, and useful across complex environments. I lead through messy problems, challenge implementation when needed, and keep pushing until the design holds up under real-world use.

Research-led

I use evidence, synthesis, and user insight to shape the product direction rather than decorate decisions after the fact.

System-aware

I work from patterns, content structure, and implementation constraints so the design scales beyond a single screen.

Accessibility-minded

I design for real audiences, including high-accountability environments where clarity and compliance matter.

Outcome-focused

I care about whether the thing works in practice — with stakeholders, with users, and in production.

Selected work snapshots

This page is the introduction. The deeper process and decisions live in the case studies; here, the goal is to show the kinds of problems I solve and the environments I work in.

Clarendon — Federal Asset Intelligence Platform

Four-screen onboarding prototype built on USWDS 3.x with a conversational AI query layer, full mobile pass, and Section 508 compliance.

Prototype ↗

NCSES Federal Research Infrastructure Strategic Plan

Led UX strategy for NSF's national science data infrastructure through IA redesign, stakeholder alignment, and accessibility-first content architecture.

Research ↗

VA AI Model Interaction & Visualization Pilot

Designed an AI-assisted interface for claims processing with a trust-and-transparency framework and a human-in-the-loop interaction model.

Prototype ↗

Experience by domain

Most of my work sits in environments where trust, policy, compliance, and operational complexity shape the interface as much as the visual layer does.

Federal

SSA, VA, CFPB, NSF

Financial services

Capital One, Mastercard

Strengths

Research strategy, content architecture, interaction design, design systems, accessibility.

Working style

Cross-functional, implementation-aware, and comfortable translating ambiguity into direction.

Writings

I write about design, systems, UX thinking, and the occasional sharp-edged observation. The Medium feed remains intact below.

medium.com/@philipjeanpierre