Senior product design · Complex systems · AI-native UX

Horizon Splash

I turn ambiguous business, technical, and user problems into clear, accessible, production-ready experiences for complex systems and high-accountability digital products using Claude, ChatGPT, Figma AI, and other AI tools daily as working infrastructure, not occasional shortcuts.

Flagship project: SSA Mobile Wage Reporting

View Case Studies Resume

About

Philip Jean-Pierre

I am a senior UX strategist and product designer who helps organizations modernize complex digital products, reduce friction, and turn ambiguous business problems into usable systems. My strongest work happens in environments where the stakes are high, the users are real, and the design has to hold up under scrutiny.

Profile

Raised on Octavia Butler, Langston Hughes, and Jack Kirby, I bring a mix of imagination, systems thinking, and directness to the work. I like complexity, but only when it resolves into something usable.

I started in front-end design — visual design, interaction patterns, and component systems — then expanded into UX research and strategy through research-driven product design, evidence-based systems thinking, content strategy, and AI-assisted analysis and development.

Today I focus on turning ambiguous requirements into experiences that are clear, credible, and useful across complex environments. I lead through messy problems, challenge implementation when needed, and keep pushing until the design holds up under real-world use.

Research-led

I use evidence, synthesis, and user insight to shape the product direction rather than decorate decisions after the fact.

System-aware

I work from patterns, content structure, and implementation constraints so the design scales beyond a single screen.

Accessibility-minded

I design for real audiences, including high-accountability environments where clarity and compliance matter.

Outcome-focused

I care about whether the thing works in practice — with stakeholders, with users, and in production.

Selected work

Case Studies

Selected product design work showing how I move from ambiguity to shipped direction: framing the problem, identifying the user and business risk, designing the interaction model, and aligning stakeholders around accessible, production-ready experiences.

Flagship — Federal · Product Modernization

SSA Mobile Wage Reporting

A mobile modernization case study focused on accessibility, trust, service delivery, and successful task completion for wage reporters using phones under real-world constraints.

View Case Study: SSA Mobile Wage Reporting →

Trust-first

Designed for real wage reporters completing a required task on a phone, under pressure.

Financial Services
Capital One Credit Builder Program
A product onboarding experience for people rebuilding credit. The work focused on trust, comprehension, confidence, and product adoption by turning financial uncertainty into a clearer, more supportive customer journey.
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AI-augmented UX
Project StarJammer
An AI-augmented UX initiative exploring how human judgment, structured research, and responsible AI workflows can accelerate discovery, synthesis, design systems, and product handoff without reducing design to prompt output.
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Research & Strategy
Trust Audit: A Residential Education Nonprofit
An anonymized audit of a real nonprofit's public site, built to show how legitimate organizations can read as untrustworthy through small, compounding signals. Backed by a twenty-participant survey and an interactive toggle model that isolates which signals actually move perception.
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Federal · Product Modernization
SSA Mobile Infrastructure: Modernization
A modernization effort for the Social Security Administration's (SSA) mobile infrastructure, focused on scalable design patterns, reduced technical debt, and a consistent experience across services.
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Federal · Product Modernization · Strategy
NSF - NCSES Data Tools: Modernization
A data tools modernization initiative for the National Science Foundation's (NSF) National Center for Science and Engineering Statistics (NCSES), focused on simplifying complex data access for federal data users.
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Design archive

Designs

A curated archive of product screens, dashboards, mobile flows, design systems, AI concepts, and enterprise interface work. The visuals show craft; the structure behind them shows senior product judgment.

Design Rationale

The visuals are only the surface. Explore the UX annotations below for the rationale, user flows, journey decisions, and design thinking behind selected projects.